Some of the MacBook Pro and MacBook owners have experienced problems with the keyboard.
Recent models of the MacBook and MacBook Pro have been plagued with hardware issues since 2015 (MacBook) and 2016 (MacBook Pro). While the main complaint about the MacBook relates to the keyboard, an issue shared with the MacBook Pro, MacBook Pro owners are also contending with a problem causing both the SSD and logic board to require replacement, an issue that can cause data loss or drive failure, an issue with the Thunderbolt port, and speaker issues – which are also appearing on the 2018 MacBook Pro according to reports.
The most issue is the keyboard is stops working, both on MacBoo and MacBook Pro. As of the end of June 2018 Apple has admitted that there is a problem with the current keyboard design on the MacBook and MacBook Pro and is offering free repairs to customers who have been affected.
Apple maintains that the new keyboard design is purely to quieten the keys, but it looks like this new design will also avoid the problems that have plagued the past few generations of keyboards with the ‘butterfly’ design.
Apple itself previously recommended using compressed air to blow the dust from under the affected key. But this is not the solution for fixing the keyboard problem, due to it was impossible to remove the dust without removing the entire keyboard. It is not possible to take individual keys out to clean the keyboard as it used to be with older models. And it’s not just the keyboard that must be removed but also the battery, frame and ports – a repair that can only be performed by an Apple service professional.